Terms of Service
Last updated: October 7, 2026
Who we are
The Birth Letter (thebirthletter.com) is operated by MB “Violetinis rytas“, a company registered in Lithuania (company code 307055066). Contact: help@thebirthletter.com.
By creating an account, ordering or using the site, you agree to these terms. If you don’t agree, please don’t use the site.
Who can use it
You must be at least 18 years old.
What you buy
Personal letters written from the details you give us: your first name and full birth name, date, time and place of birth, the question you ask and, only if you choose, a photo of your face. Letters are delivered in your private account and by email, as text, as a PDF and with an audio version.
Your letter is not written by hand, and no psychic, astrologer or other person writes or reads it. It is prepared by our software and our service providers (named in the Privacy Policy), following our method, and checked against our quality rules before you see it.
What a letter is – and what it isn’t
Letters are for self-reflection and entertainment. They do not predict events and they are not medical, psychological, legal, financial or other professional advice. You are responsible for the decisions you make.
For your safety: if what you write shows that you may be in danger right now, we don’t write the letter. We show you where to get help instead. For other difficult themes, your letter is written with extra care and tells you where to find support.
Your details – and other people’s
You confirm that the details you enter are accurate and that you have the right to enter them. Only add another person’s details (for example, for a Two-Person Letter or a gift) if you know them personally and have good reason to believe they would not object. Never upload another person’s photo – the photo option is only for your own face, only with your consent, and it isn’t available in every state (see the Biometric Information Policy).
Payments
Payments are processed securely by ThriveCart and Stripe on our behalf. We never see or store your full card number. Prices are in US dollars. Your receipt shows the name that appears on your card statement.
No subscriptions
Every product is a one-time payment. Nothing renews. The Year of Letters is a one-time purchase of twelve letters, all in your account at once, and Three More Letters works the same way with three. A letter you haven’t used stays in your account until you use it.
Refunds
You have 60 days to ask for a full refund, for any reason, by emailing help@thebirthletter.com (the Specificity Guarantee). When an order is refunded, the letters in that order that you haven’t used yet are cancelled; letters already written stay yours.
Acceptable use
Please don’t misuse the site: no unlawful or abusive content, no attempts to break or overload our systems, no automated scraping, and no reselling our letters or presenting them as your own service.
Intellectual property
The site, the software and our texts belong to us. Your letter is yours to keep, read, print and share for personal, non-commercial use.
Disclaimers and limits of liability
To the fullest extent the law allows, the site and the letters are provided “as is“, and our total liability for any claim connected with the site or a letter is limited to the amount you paid for the order the claim relates to. Nothing in these terms limits rights you have under consumer laws that cannot be waived.
Data sources
Places of birth and their time zones come from GeoNames (geonames.org), licensed under CC BY 4.0.
Changes
We may update these terms. The date at the top shows the latest version. Changes apply to orders placed after the update.
Governing law
These terms are governed by the laws of the Republic of Lithuania, without depriving you of the protection of mandatory consumer laws of the place where you live.